WARRANTY POLICY

We stand behind the quality of our products, and will always do our best to take care of you. If there are any manufacturing defects within 1 months after your purchase, we will replace your product free-of-charge.

RETURN POLICY

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

You may return your order within 30 days of delivery date (*restriction applies). All returned items must be unused, unopened, and in original packaging for a refund.

Your will be responsible for all costs in shipping items back to us. All shipping expenses are non-refundable. We encourage customers to ship their return packages with tracking. We are not responsible for returned items that are damaged or lost in transit.

There is no restocking fee for all returned items. 

All shipping expenses are non-refundable.

EXCHANGE POLICY

If products are defective or damaged, we offer free replacement. If you need to exchange it for different color or size, send us an email at info@csilks.com. We will do everything we can to make you happy.

SALE ITEMS (IF APPLICABLE)

Only regular priced items may be refunded, unfortunately sale items cannot be exchanged, returned or refunded. All sales are final.